Case study 4: Observability: From dashboard reporting to organisational intelligence platform

Case study 4: Observability: From dashboard reporting to organisational intelligence platform


 
 

Summary


Observability Phase 2 vision: Tool → Programme → Portfolio impact maturity model and central analytics capability beyond Looker Studio dashboards.

OS Hub 2026 Annual Platform goal

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In 2026, Leadership teams use a shared Observability framework to make pipeline informed platform, tool and agent decisions, enabling disciplined prioritization and clear, external communication of the program impact of the platform
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From: Lacking transparency and without a company wide definition of how, where, and to what degree our our platform tools impact the most consequential bottlenecks in drug discovery to inform how AI driven progress should be recognized, compared and acted upon across the pipeline
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To: Establish a platform value framework and observability layer that makes the company’s strategic bets explicit: Which parts of the drug discovery process do we expect to bend first, what AI enabled improvement looks like in those areas, and how well we are accomplishing that strategy.
 

Milestones

Q1
Q2
Q3
Q4
Platform pipeline and Tool program Observability have updated frameworks, with individual metrics for priority tools
2 x quarterly leadership reviews of Platform pipeline and Tool-programme observability are both performed, driving decisions
50% of priority tools have scientific impact captured and are available to leadership, across 50% of active programmes
Quarterly doubling of externally shared platform impact as insight requests can be delivered within 2 days from the existing data capture frameworks for major external presentations
Metrics of success
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80% of priority tools in Tool-programme impact have Scientific impact captured and available to leadership, across 80% of active pre-clinical programs and updated quarterly. Platform pipeline observability is comprehensively updated on a monthly basis

Impact


 

Context


 

Challenge


 
 

My role


 
 

Approach


 
 

Key activities